Privacy Policy

Information We Collect

yonderavion collects information to provide you with comprehensive financial record management services. We gather data through multiple channels to ensure our platform meets your specific needs.

• Personal identification details including name, email address, and phone number when you register
• Financial data you upload or input for record management purposes
• Device information such as IP address, browser type, and operating system
• Usage patterns including pages visited, features used, and time spent on platform
• Communication records when you contact our support team
• Location data if you enable location services for expense tracking

We only collect information that's necessary for platform functionality. Your financial records remain under your control, and we never access sensitive banking credentials or passwords.

How We Use Your Information

Your information helps us deliver personalized financial management tools and maintain platform security. We process data based on legitimate business interests and your consent.

• Processing and organizing your financial records within secure databases
• Generating reports and analytics based on your uploaded data
• Sending relevant notifications about account activity or platform updates
• Improving platform features through anonymized usage analysis
• Preventing fraud and maintaining system security
• Complying with Australian financial regulations and tax requirements

Information Sharing and Disclosure

yonderavion maintains strict controls over information sharing. We don't sell personal data to third parties and only share information when necessary for service delivery or legal compliance.

Limited sharing occurs with trusted service providers who assist with platform operations. These partners include cloud hosting services, payment processors, and customer support tools. All partners sign confidentiality agreements and follow data protection standards.

• Cloud infrastructure providers for secure data storage and processing
• Analytics services to understand platform usage patterns (anonymized data only)
• Customer support platforms when you request assistance
• Government agencies when required by Australian law or court orders
• Professional advisors including auditors and legal counsel when necessary

We notify users about data requests from authorities unless prohibited by law. Your financial records are never shared for marketing purposes or sold to data brokers.

Your Privacy Rights

Under Australian Privacy Act 1988 and other applicable laws, you have comprehensive rights regarding your personal information. We've designed simple processes for exercising these rights.

To exercise these rights, contact our privacy team using the details below. We respond to all requests within 30 days and provide clear explanations of any limitations.

Data Security and Protection

yonderavion employs multiple security layers to protect your financial information. Our security measures combine industry-standard encryption with regular monitoring and assessment.

• AES-256 encryption for data storage and TLS 1.3 for data transmission
• Multi-factor authentication options for enhanced account security
• Regular security audits conducted by independent cybersecurity firms
• Employee background checks and privacy training for all staff members
• Automated backup systems with geographic redundancy
• Intrusion detection and real-time monitoring of system access

Data Retention and Deletion

We retain your information only as long as necessary for service provision and legal compliance. Different types of data have specific retention periods based on their purpose and regulatory requirements.

Financial records are retained for seven years after account closure to comply with Australian taxation laws. Personal identification information is deleted within 90 days of account closure unless legally required for longer retention.

• Active account data: Retained while your account remains active
• Financial transaction records: Seven years from final transaction date
• Communication logs: Three years from last interaction
• System logs and security data: Two years from creation date
• Marketing preferences: Until you withdraw consent or close account

Automated deletion processes ensure data is removed according to these schedules. You can request immediate deletion of non-essential data at any time.

International Data Transfers

yonderavion primarily processes data within Australia using local infrastructure. However, some service providers operate internationally, requiring careful data transfer management.

When data leaves Australia, we ensure adequate protection through approved transfer mechanisms including standard contractual clauses and adequacy decisions. All international partners meet strict data protection requirements.

• Cloud infrastructure located in Australia and Singapore with data residency controls
• Customer support systems in Australia and New Zealand only
• Analytics providers using anonymized data with EU-standard protection
• Payment processing through Australian and US-based secure systems

Changes to This Policy

We review and update this privacy policy annually or when significant changes occur to our data practices. Changes are communicated through email notifications and platform announcements.

Major policy changes include a 30-day notice period before implementation. Minor updates for clarity or legal compliance take effect immediately with notification to users.